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BeSoji.com: End-to-End Custom E-Commerce Booking Platform for Vehicle Inspections

  • Writer: Kashif Bhaor
    Kashif Bhaor
  • Sep 30, 2025
  • 2 min read

Updated: Oct 2, 2025

Introduction

Vehicle inspections in the UAE often lacked transparency, structure, and digital convenience. BeSoji.com set out to change that by offering customers a complete online booking system, automated staff allocation, integrated payments, and transparent inspection reports—all wrapped in a seamless multilingual experience.



Timeline

BeSoji.com was built and launched in 6 weeks. From booking workflows to payment dashboards, the platform was production-ready in under a quarter.


The Challenge

The market was fragmented:

  • Customers couldn’t easily book inspections online.

  • Staff scheduling and allocation was manual, leading to missed slots.

  • Payments and invoicing lacked automation.

  • No central CRM existed for managing customers, history, or repeat bookings.

  • SEO visibility by city and service type was weak.

BeSoji’s goal: streamline the customer journey and build a scalable platform for inspections.



Our Approach

1. Technology & Architecture

  • Custom E-Commerce Booking Platform: Built on Wix + Wix eCommerce for fast deployment.

  • Custom Booking System: Time slots lock instantly on the frontend, assigning jobs directly to available inspectors.

  • Stripe Payments: Integrated secure online payments with automated invoicing.

  • CRM & Customer History: Every booking is tied to customer profiles with service history and repeat visit tracking.

  • API Integrations: VIN checks and custom inspection templates embedded for accuracy.

2. UI/UX & Design

  • SEO-Optimized Pages: Service pages by city and inspection type improved organic ranking.

  • Profile Management: Customers can log in, view bookings, invoices, and history.

  • Multi-Language Support: Full Arabic and English options for accessibility.

  • FAQ & Content Hub: Blogs, video integration, and social media content built into the site for trust and visibility.

3. Integrations & Ecosystem

  • Analytics & Marketing: Google Analytics Enhanced Ecommerce, Facebook Pixel, and Omnisend for remarketing campaigns.

  • Inspection Dashboard: Staff dashboards with allocated jobs, inspection forms, and template-based reporting.

  • Map Integration: Embedded mapping for location-based inspections.

  • Automation: Google Tag Manager + DoubleClick Floodlight for ad tracking and conversion optimization.

4. Collaboration & Delivery

Fallback Labs integrated all of this into Wix without compromising speed or usability, bridging custom inspection workflows with an out-of-the-box CMS.



The Outcome

  • Automated Bookings: Customers could book inspections in minutes, with slots automatically allocated to staff.

  • Streamlined Payments: Stripe powered secure transactions and automated invoicing.

  • Higher Visibility: SEO by city and service type increased traffic and conversions.

  • Customer Confidence: VIN check APIs and structured inspection templates built trust.

  • Scalability: Multi-language support and integrated CRM enabled growth across the UAE.



Key Features Delivered

  • Full booking and scheduling system with staff allocation

  • Stripe-powered payments and invoicing dashboard

  • CRM with customer history and repeat visits

  • SEO targeting by service and location

  • VIN check integration via API

  • Multi-language (Arabic & English)

  • Blogs, FAQ, and social/video integration

  • Inspector dashboards with custom templates



Why It Matters

BeSoji.com transformed what was once a manual, scattered process into a digital-first inspection platform. By combining booking, payments, CRM, SEO, and reporting in one system, it positioned itself as the go-to solution for reliable inspections in the UAE.



Fallback Labs builds custom digital platforms that merge booking, payments, and customer management into one seamless flow. Whether you’re in automotive, healthcare, or services—we can do the same for you.



 
 
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